Returns & Exchanges

At Cynosure Hair, we strive for complete satisfaction with your luxury hair purchase. If you are not entirely happy with your order, we offer a hassle-free 30-day return policy for items in their original, unaltered condition.

Return Process

• 1.
  Contact Support

  Email our customer service team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure the hair is in its original state—unwashed, uncut, and with tags attached—then pack it securely in the original Cynosure Hair packaging.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.