Frequently Asked Questions
Everything you need to know about your Cynosure Hair experience.
What is the quality of Cynosure Hair products?
We specialize in 100% virgin human hair. Our extensions and wigs are unprocessed, meaning they maintain natural strength, shine, and can be dyed or heat-styled just like your own hair.
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 5-10 business days depending on your location.
Can I return or exchange my hair if I am not satisfied?
Yes, we offer a 30-day return policy. Products must be in their original, unused condition with tags and lace intact to qualify for a full refund or exchange.
How do I maintain and wash my human hair wig?
We recommend using sulfate-free shampoos and deep conditioners. Gently detangle with a wide-tooth comb starting from the ends and let the hair air dry to preserve the cuticle integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay for your convenience.
How long will my Cynosure Hair last?
With proper care and maintenance, our high-quality human hair can last 6 to 12 months or even longer if worn intermittently.